Can I insist on the manner of settlement of my claim?
No, the decision to either pay in cash the amount of loss
or damage, repair or replace the scheduled vehicle is the option of the
insurer. (Section III., paragraph no. 2 under Vehicle Insurance policy wording)
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If the insured unit were carnapped or declared a total loss, could I insist on settlement based on the limit of liability under Section III-Loss and Damage?
In case of a total loss of the insured vehicle, the amount of settlement shall be based on the fair market value of the unit at the time of loss but not to exceed the limit of liability under the policy. If the fair market value at the time of loss ...
What can I do if my claim got denied/rejected?
If the insurer rejects your vehicle insurance claim despite meeting the requirements and providing enough evidence, you can file a dispute with the insurer and request for a review. If your insurer still denied your claim after they reviewed your ...
My claim was denied/rejected. What is the reason?
Not all claims end up getting approved. A claim may get rejected if the type of vehicle damage is not covered by the policy. Failure to follow the terms and conditions of your vehicle insurance may also lead to a claim rejection. Here are the common ...
What is an insurance claim adjuster?
Insurance claim adjuster is an independent person or company hired by your insurer to investigate claim and determine how much (or if) your insurance company should pay you for damages/losses. The appointment of an adjuster is dependent on the facts ...
How do I file a claim?
There are specific requirements required depending on the type of insurance you have purchased. Our dedicated Claims Assistance Team will gladly assist you on your claim queries. You may contact our Claims Assistance Team between 9am – 6pm, Mondays ...