Can I still pay my outstanding premium even if the policy is already cancelled?
a cancelled policy is still subject to the insurer’s approval, provided there is no loss / claim prior to payment.
Our customer support team will gladly assist you in updating your information. You may contact our Customer Support Team between 9am – 6pm, Mondays to Sundays.
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Will I get reminders for my due date and when will my policy get cancelled for non-payment?
Yes. You will receive the following reminder, pre-cancellation notice, and cancellation notice for non-payment: · 7 days before due date notification (reminder) · Due today notification (reminder on the due date itself) ...
Will I get a refund if the policy got cancelled due to non-payment of installment premium?
Payments made for cancelled policies will not be refunded to the customers.
Can I file a claim if there is an outstanding premium?
Claims shall only be processed if the policy is fully paid. When a customer files a claim, the total insurance premium shall be settled and demandable.
How can I pay?
We accept credit card, debit card, online payment with our partner banks, and over the counter payment options. See below for a complete list of payment options and partners. Visa / Mastercard (BDO, Maybank, BPI-Gpap, Unionbank, Paymaya) ...
What will happen if I do not repay my installment?
Any unpaid installments for more than 25 days may result in the cancellation of the policy. If you do not pay your installment on the due date, your policy will be cancelled and may be reinstated until you pay the outstanding amount.