How long does it take for me to get a response in case I have queries, concerns, appeals or complaints?

How long does it take for me to get a response in case I have queries, concerns, appeals or complaints?

We strive to acknowledge receipt of your concern right away, subject to the volume of customer support inquiries and operating hours (Monday-Sunday 9am-6pm).

Rest assured that your request will be accommodated as soon as a customer service representative is available, and any type of request will be acted upon within 5 business days.
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