What should I do in case of a loss / accident or incident that may possibly result to a claim?
- Report the accident
and notify either Kwik.Insure or the insurer directly.
- Make sure to take photographs
of the accident and any damaged parts.
- Secure the vehicle to
prevent further loss/ damage.
- To avoid obstructing traffic, vehicles may be
moved to the roadside provided a photo or sketch of their position at the time
of the accident is made and signed by both drivers.
- Avoid engaging in any form of amicable
settlement with the Third Party at fault or the latter released from its
liability.
- Do not make any
statements regarding your acceptance of a liability to making an offer, without
the consent / knowledge of your insurer.
- For own-damage
claims, bring your vehicle to any of Insurer’s Authorized Repair Shops and request
for a a repair estimate quotation.
- Keep any damaged
items for inspection. Do not discharge before your insurer has given the
approval.
- For carnapped vehicle
claims, immediately report the theft to the nearest police station and secure a
copy of the police report. Within 24 hours, report the theft to the Traffic
Management Group (TMG), at Camp Crame, Quezon City or any TMG Regional Office
for a nationwide alarm for the carnapped vehicle and secure an Alarm Sheet. In
both instances, bring your vehicle’s original CR and OR and a Special Power of
Attorney if the person reporting the theft is not the registered owner of the carnapped
vehicle.
- If you undergo
emergency medical treatment or your vehicle undertook emergency repair in a
motor shop, kindly make sure to keep the invoices, receipts and other related
documents.