Who are the accredited repair shops of my insurance company?

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• What is a Certificate of No Claim in Car Insurance?

  In case of an accident involving a third party, you’ll need to secure a Certificate of No Claim from the third party’s insurance company prior to the processing of your car insurance claim. This document certifies that the third party has not made ...

• What is depreciation in vehicle insurance?

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• What is LOA (Letter of Authority)?

  Once your claim is approved, the insurer will issue a Letter of Authority (LOA), which means you can have your vehicle fixed by the insurer’s accredited dealership. The car repair shop will only begin the repair upon the release of the LOA.

• Can I insist on the manner of settlement of my claim?

  No, the decision to either pay in cash the amount of loss or damage, repair or replace the scheduled vehicle is the option of the insurer. (Section III., paragraph no. 2 under Vehicle Insurance policy wording)